Enriched Tools
We offer a wide range of end-to-end services that cover all your Customer Experience needs.
Voice of the Customer
VoC platforms enable companies to collect customer opinions quickly and simply. This makes them a key part of any company’s customer experience strategy.
Contact Center Monitoring
Monitoring is essential for all companies, especially those with an outsourced customer services department.
Virtual Communities
Interact with your customers and promote strategic decision-making informed by real data on customer motivations and behavior.
Voice of the Employee
Employee engagement is one of the foundations upon which customer experience is built. It is vital to listen to employees and manage their experience well throughout their professional relationship with the organization.
CX Studies
Working on specific aspects of customer experience is essential if companies are to make the right decisions. Customer experience and satisfaction studies help transform businesses into customer-centric companies.
Mystery Shopping
Add the finishing touch to your comprehensive CX program with Stiga Mystery Shopping.
Enriched Research
In addition to designing ad-hoc projects for our customers, we also produce sector-level studies that help identify best practice in Customer Experience.
Enriched Solutions
Let our cutting-edge projects and solutions improve your customer experience.
CX Consultancy
At Stiga, we help you through each step of the customer experience process: from initial insights to transformation.
Advanced CX Analytics
Our data science department uses advanced analytical models to gain a better understanding of your customers’ experience and maximize the impact on your sales and brand.
CX Digital Solutions
Our digital solutions department creates tailor-made projects to help improve customer experience.
Clients
We have helped over 100 companies to analyze, measure and improve customer experience across a wide range of sectors, including B2C and B2B clients.
