Who are we?

About us

We are experts in enriching customer experiences. We have been helping companies to measure, analyze and improve customer experience since 1992. We are passionate about customer experience and dedicated to offering outstanding service, efficiency and added value.

How do we do it?

Our work is made possible by our experience in the sector, the methodologies we use and an unwavering commitment to rigor. We draw upon the wealth of talent and specialized expertize in our team and put it at the service of our clients, enabling them to make the best decisions and stay ahead of the market.

We react quickly and adapt efficiently to a changing environment. We provide added value through tools, research, resources and consulting services that enable us to enrich our clients’ strategies, optimize the experience of their customers and employees, create competitive advantages, explore new horizons and capitalize on each opportunity the future brings.

STIGA Advanced Solutions

Our values and commitments

  • We work closely with clients, meeting their challenges with them. We consider ourselves part of each client’s business and grow alongside them. We share their goals and provide the added value they need to achieve them. We work side by side with clients and provide support throughout the process. We address their concerns, provide guidance and together identify the best path forwards. We make the process easy with solutions that are tailor made from start to finish.
  • We work with rigor, making full use of our analytical capabilities. We see knowledge as a motor that powers change. We apply excellence, rigor and analytical capability to everything we do. We put our all into every project we work on.
  • We work with flexibility, adapting to a changing world. We anticipate trends and the need to inspire and motivate our clients. We believe in keeping one step ahead of problems, as well as opportunities. We are always looking for ways to be more responsive. We are constantly progressing.
  • We work with energy, drawing upon a wealth of talent. We believe in the power of customer experience. We believe even more in the power of our people’s talent. We are a multidisciplinary team. Pooling our talents is what defines us and helps us improve each day. We put all our combined energy, experience and dedication at the service of our clients.

Some figures on Stiga

STIGA Sedes

2

Offices

in Madrid and Barcelona

STIGA OK

100

Cliente

Working together on an ongoing basis

STIGA Monit

100000

Monitoring Projects

in Contact Centers

STIGA Call

1000000

Telephone Surveys

each year

STIGA Monit

1350000

Online Surveys

each year

STIGA Mystery

40000

Mystery Shopping Evaluations

each year

We are members of the main customer experience and market research associations.

Contact

Stiga Barcelona

Barcelona

Av. del Carrilet, 243
08907 L’Hospitalet de Llobregat

bcn@stiga.es
+34 933 176 144

Stiga Madrid

Madrid

López de Hoyos, 141
28002 Madrid

mad@stiga.es
+34 913 005 119

Get in touch

Stiga Barcelona

Barcelona

Av. del Carrilet, 243
08907 L’Hospitalet de Llobregat

bcn@stiga.es
+34 933 176 144

Stiga Madrid

Madrid

López de Hoyos, 141
28002 Madrid

mad@stiga.es
+34 913 005 119

Get in touch

Keep up-to-date with all the latest developments in customer experience:

We are members of the main customer experience, quality and market research associations.

STIGA Logo

Keep up-to-date with all the latest developments in customer experience:

We are members of the main customer experience, quality and market research associations.

STIGA Logo