Enriched Research

BMKS SEG: Benchmarking Customer Satisfaction in the Insurance Sector

How do customers perceive your insurance company? Our benchmarking service for customer satisfaction in the insurance sector will provide you with the answer.

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Since 2018, we have been ranking the main home, car and health insurance companies operating in the Spanish market in terms of customer satisfaction and commitment.

This has enabled us to create a universal benchmarking system for measuring customer satisfaction and experience. INSURANCE BMKS is a powerful tool enabling a company’s results to be compared with others in the sector.

STIGA BMKS FIN

24 companies ranked.

STIGA BMKS FIN

18,000 customers interviewed.

STIGA BMKS FIN

3 sub-sectors analyzed.

STIGA BMKS FIN

Over 40 attributes analyzed.

STIGA BMKS FIN

Analysis by accident rate, sub-sector and customer profile.

STIGA VBenchmarking de Satisfacción de Clientes del Sector Asegurador

BMKS SEG enables insurance companies to identify how they rank in relation to the leaders on each aspect evaluated.

STIGA

Contact

Stiga Barcelona

Barcelona

Av. del Carrilet, 243
08907 L’Hospitalet de Llobregat

bcn@stiga.es
+34 933 176 144

Stiga Madrid

Madrid

Londres, 17
28028 Madrid

mad@stiga.es
+34 913 005 119

Get in touch

Stiga Barcelona

Barcelona

Av. del Carrilet, 243
08907 L’Hospitalet de Llobregat

bcn@stiga.es
+34 933 176 144

Stiga Madrid

Madrid

López de Hoyos, 141
28002 Madrid

mad@stiga.es
+34 913 005 119

Get in touch

Keep up-to-date with all the latest developments in customer experience:

We are members of the main customer experience, quality and market research associations.

STIGA Logo

Keep up-to-date with all the latest developments in customer experience:

We are members of the main customer experience, quality and market research associations.

STIGA Logo