Enriched Tools

Experience Lab: Virtual Communities

Interact with your customers and promote strategic decision-making informed by real data on customer motivations and behavior.

STIGA Experience Lab

What is Stiga Experience Lab?

Experience Lab is a comprehensive service designed by Stiga for creating and managing virtual communities. We take care of everything: The technological platform, recruitment of participants, management of incentives, moderation of activities, analysis of the research, etc.

STIGA Experience Lab

What benefits does Experience Lab offer?

Our comprehensive virtual communities service provides responsive solutions to problems related to:

  • Customer experience. Explore your customers’ experience of using the company.
  • Co-creation. Work with your customers to generate new ideas through design-thinking processes.
  • Evaluation of products and services. Evaluate products and services. Perform pre-launch analysis to identify improvements to prototypes.
  • Obtain specific information from customers. Virtual communities enable you to apply qualitative and quantitative techniques to explore and learn more about your target or a wider audience.
  • Impact on the brand. Evaluate image and communication actions.
  • Customer acquisition. New and potential customers.
STIGA Experience Lab
STIGA

After each activity in the community is finalized, you will receive a detailed report containing analyses and conclusions.

Contact

Stiga Barcelona

Barcelona

Av. del Carrilet, 243
08907 L’Hospitalet de Llobregat

bcn@stiga.es
+34 933 176 144

Stiga Madrid

Madrid

Londres, 17
28028 Madrid

mad@stiga.es
+34 913 005 119

Get in touch

Stiga Barcelona

Barcelona

Av. del Carrilet, 243
08907 L’Hospitalet de Llobregat

bcn@stiga.es
+34 933 176 144

Stiga Madrid

Madrid

López de Hoyos, 141
28002 Madrid

mad@stiga.es
+34 913 005 119

Get in touch

Keep up-to-date with all the latest developments in customer experience:

We are members of the main customer experience, quality and market research associations.

STIGA Logo

Keep up-to-date with all the latest developments in customer experience:

We are members of the main customer experience, quality and market research associations.

STIGA Logo