Enriched Research
ISCX: The Spanish Consumer CX Index
iscx
To create the Spanish Consumer CX Index, we continually engage with consumers, asking about the image, price and service provided by companies, as well as consumer loyalty and recommendations. This enables us to continually track customer experience levels.
We analyze over 13 business sectors: Vehicle dealerships, Water utilities, Gas utilities, Electric utilities, Cell phone companies, Fast food, Retail (Food & Beverage, Clothing Stores, …), etc.